Set the Goals Before the Shift
bpm’online CRM Migration — A Shift In Your Company’s Growth
bpm’online is recognized in ‘Gartner’s Magic Quadrant’ for CRM Lead Management
bpm’online was named a Leader by ‘The Forrester Wave™’ in the category ofCRM Suites for Midsize Organisations
bpm’online CRM Implementation, Customization, and Integration
Hundreds if not thousands of processes are carried out in your company every day. Whether or not those procedures are efficient and effective can have a monumental impact on your bottom line.
We use various methods to discover, model, analyze, measure, improve, and finally streamline business processes through every aspect of your company.
Based on analysis of your processes we will automate everyday business tasks to streamline the workflow through the entire customer journey.
Data Migration from other CRM Systems
Switching to bpm’online CRM requires some custom migration solutions. Velvetech will ensure fast and secure transition from another CRM.
Despite of numerous pre-built configurations, each customer requires some bespoke components. Velvetech provides customer-specific configuration.
To support separate processes and manage data from different applications, Velvetech offers seamless integration in a single informational environment.
Thanks to high flexibility, bpm’online solutions enable you to create and define different user roles and grant access rights to your team.
Call Center Integration
Integration of bpm’online CRM with a phone system will allow your agents to make calls directly from the CRM.
We develop web and mobile apps and extensions for bpm’online platform in order to fit business needs with additional services.
Our specialist will contact you to schedule a personalized consultation within one business day.
You will learn how our call center automation solutions can empower your front-line communications, be integrated with your current software environment and customized to your business processes.
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