Creatio, a global software company providing a leading low-code platform for process management and CRM, is announcing a new initiative aimed at helping businesses fight against the COVID-19 pandemic.

Healthcare, charity, volunteering, governmental and similar organizations that are communicating and working to stop the spread and/or mitigate the consequences of the infection can use Service Creatio, Customer Service edition at no cost for six months.

Service Creatio, Customer Service edition

The virus outbreak requires companies to react quickly and process rapidly-changing data, keep track of mounting requests, and automate processes to handle increased workloads without errors. Service Creatio, Customer Center edition offers a single point of contact with integrated tools for omnichannel service, including email requests, call processing and comprehensive analytics.

The product also offers functionality for business process management, knowledge management, case management, and more. These features will help organizations on the front line in the fight against COVID-19 react to requests quickly and in accordance with their rules and guidelines.

Starting from March 24, 2020 through September 24, 2020, qualifying organizations* can request access to Service Creatio, Customer Center edition at creatio.com/covid-19. The Creatio team will get in touch and help deploy the software.

“In this challenging period, it’s easy to underestimate organizations’ reliance on technology. We’ve worked with hundreds of companies all over the world to help automate processes and accelerate operations. Now, we feel that we are obliged to help those on the front line in the fight against COVID-19 to be laser-focused on saving lives and let Creatio handle their routine tasks,”

— Katherine Kostereva,
CEO and Managing Partner at Creatio

* Qualifying organizations include Hospitals & other healthcare institutions; Charitable or voluntary organizations; Government agencies directly assisting people and companies with measures against COVID-19.

About Creatio

Creatio (formerly bpm’online) is a global software company providing a leading low-code platform for process management and CRM. The company has been highly recognized as a market leader by key industry analysts. Its intelligent products accelerate sales, marketing, service and operations for mid-size and large enterprises. Together with hundreds of partners Creatio operates in 110 countries worldwide.

For more information, please visit www.creatio.com.

About Velvetech

Velvetech partners with Creatio to deliver state-of-the-art solutions to its customers. Together we enable businesses to take complete advantage of the process-driven CRM. Our integration solutions help to enhance client experience, streamline business activities, and increase overall performance.

Get the conversation started!

Discover how Velvetech can help your project take off today.