Web App Redesign for a Membership Organization

Velvetech helps the Client revamp their web application to boost functionality
  • Project: Web app redesign and new functionality implementation
  • Duration: 1 year
  • Technologies: jQuery, jQuery Datatable, ASP.NET MVC, MS SQL, Microsoft Access, .NET Services
  • Target audience: The customer’s staff

The Client is a membership organization. They provide more than 30,000 members proficient in a variety of crafts and skills to implement works across construction and maintenance sectors.

THE CASE

The Client conducts its operations relying heavily on its web application to allocate and assign works. The company approached Velvetech with the request to redesign the app that had been outdated by that time, involved redundant actions, and lacked efficiency. They wanted to make jobs management more functional and the app design more user-friendly.

Challenge

In essence, the Client’s application represented a content management system that allowed the company to track the works, progress, and contracts execution. There are about 50 new jobs coming into the data feed daily, with around 200,000 records in total.

It was obvious that supporting such a massive volume of data required a more efficient system that would have a more functional design and fewer dependencies on external tech solutions.

On top of that, the system was developed by a third party. At the time when Velvetech started to work on its redesign, there was almost no support for it. Thus, our team had to review the code, grasp all the particulars, and address the gaps counting solely on their own expertise and skills.

Client's Request for a Web App Redesign

Process

Once we conducted a discovery meeting, we translated the Client’s needs and requirements into the actionable project plan that everyone agreed to approach iteratively.

To improve the system’s efficiency and enhance user experience, our team had to break the scope of work into several phases. As a result, the redesign of the application included the following activities:

  • Third-party solution withdrawal
  • Layout redesign
  • Functionality extension

Knowing the value of effective communications to the Client, Velvetech supported every step of implementation with weekly status reports, meeting notes, quick feedback, and adjustments.

Telerik Removal

The first step was to eliminate the use of some third-party instances. Telerik tool that helped manage the web app content was the number one priority to handle. The dependence on the software led to the increased time of data processing and system loading.

Addressing the issue, our team of backend developers implemented the functionality to fill in, filter, and change the data like job status, assignees, or locals — the specific territory where the work is executed.

The changes made resulted in improved system efficiency and set the ground for stable and continuous app work in the future.

Jobs Management

New Search Page Implementation

One of the key improvements for user experience was the development of a new search page. Since the app is mainly used by the union members to track and manage their assignments, it was essential to provide them with a convenient tool.

To achieve that, Velvetech implemented two options for a search request — basic and advanced. The latter allows users to choose more criteria like deadlines, locals, type of work, status, etc. Fundamentally, it helps narrow down and further filter the myriad of results.

Moreover, we improved a saved search feature that speeds up the process. Now, a user doesn’t have to fill out the fields with the same data twice. Instead, it requires just one click of a button to show all the results in accordance with previously set criteria.

Search Page Implementation

Layout Redesign

Having completed a large number of projects related to web app development, Velvetech suggested a new, more intuitive design of the system. Our expertise allowed us to swiftly change the layout and make it user-friendly, neat, and modern.

The interface got a new look and feel with enhanced logic. As a result, it helps boost the user experience and enhance the overall impression.

Find out how Website Redesign Helped a Media Company Grow Its Audience

Outcome

As a result of the application redesign, the Client got a refurbished web system that could streamline the experience of its users. The intuitive design and extended functionality provide a smooth interaction between the company workers and the system.

Furthermore, the removal of third-party instances and enhanced functionality resulted in better system performance. Now, the company can rest assured that its administrative operations are supported by a robust and efficient tool.

I needed to find a vendor with a depth of resources matching our technology stack. Velvetech is a professional and trusted partner able to address our custom application development and support needs. Expertise from both a development/coding and infrastructure perspective, mature project management processes and methodology.

Brian H

IT Director

What’s Next

Our teams keep collaborating to make the web app even more flawless. We’re working on its improvements and new features implementation. One of the next phases of the project would be turning down MS Access to cease the system’s dependency on third-party solutions, enhance its durability, and elevate the loading speed.

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