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What CRM Services Are You Looking For?
CRM Consulting and Strategy Planning
Our team has gained solid expertise in consulting companies on their CRM strategies and picking effective tools that fit their business scenarios.
CRM Software Development and Implementation
Velvetech helps organizations leverage CRM adoption services: implement solutions of any complexity, build custom modules, enable systems integration.
CRM Integration and Customization
Embrace the best practices of CRM customization and configuration when you want to enhance the functionality or tailor it to your unique needs.
Velvetech’s expertise in custom CRM development and cunsulting services has been highly acclaimed by Clutch, a trusted B2B ratings and reviews site, that ranked Velvetech as Top Marketing Automation Consultants.
Our CRM implementation, customization, and integration services will set your business among industry leaders, leaving your competitors far behind. We provide cutting-edge CRM technologies to unlock the full potential of your Sales, Marketing, and Customer Service.
CRM IS WIN-WIN
CRM Gets Everybody on the Same Page
- Collaborative sales process
- Omnichannel customer engagement
- AI assistance throughout the customer life cycle
- 360-degree customer view
- Process-driven approach
- Elaborate metrics for marketing activities tracking
- Intuitive self-service web portals
- Contextual real-time guidance
- Customer interaction analytics to spot revenue opportunities
- Data-based decision making
- Unified control center
- Real-time insight into customer buying habits
Best-in-Class CRM Solutions We Support
WHY GET A CRM?
Streamline Your Workflows With CRM
CRM supplies your employees with up-to-date info for their daily routine and removes redundant interactions.
Automation of sales, marketing, and customer service unlocks your potential for exponential growth.
CRM solutions provide managers with at-a-glance insights, ensuring informed on-the-spot decisions.
Manage all mission-critical processes in a single reliable system without the hassle of switching between apps.
The cloud nature of CRM enables online collaboration and integration with your software ecosystem.
Field workers, equipped with a mobile CRM, will ensure uninterrupted service for your customers.
End-to-End CRM Software Services
We deploy Creatio, HubSpot, Dynamics, Salesforce, and other CRMs for SMBs and enterprises.
Tailoring a CRM to your specific business needs is the crucial aspect of successful CRM implementation.
Custom CRM Development
For companies with unique business processes we develop fully custom CRM solutions.
We make sure your CRM naturally fits in with the existing ecosystem: from telephony to CMS, ERP, etc.
CRM Data Migration
We ensure secure data migration and unification from legacy CRMs and other data sources.
Maintenance and Support
Our top priority is to maintain your CRM up-to-date and operational, even during peak intervals.
CRM + SOFTWARE ECOSYSTEM
CRM Integration Services for Any Needs
We provide CRM integration with KAZOO, RingCentral, and other phone systems to streamline your customer communications.
Email Marketing Platform
We help you track the performance of your email marketing campaigns by integrating your CRM with a mailing server.
Accounting & Payments
By securely connecting your CRM to an accounting system and payment gateway, we help you track all accounts & payments in a single place.
Integration with a document management system makes your CRM an all-in-one solution to work on contracts, scans, etc.
CRM integration with a support system guarantees you’ll stay up-to-date on your customer journey, ready to take action.
Our team has over ten years of experience in integrating CRM solutions with ERP, CMS, POS, and other cloud-based systems.
What if every customer could deal with your single most effective sales and service person?
Watch the webinar to find out the ways to improve multichannel customer engagement, resolve tickets faster, and drive more deals.
CUSTOM CRM VS. READY-MADE CRM
CRM Development vs. CRM Customization
CRM software development from scratch
A CRM designed and developed from the ground up to meet your company’s specific needs is the key to long-term success.
Our team delivers custom CRM software development to optimize processes and workflows at your company.
- Optimal set of features
- Less time for training employees
- Unlimited potential for further enhancements
- Zero hidden costs
Off-the-shelf CRM customization
Customizing a ready CRM solution is a viable option for both a small business or large enterprise seeking to improve the output.
We will implement a CRM solution of your choice, enhancing it with required add-ons and integrations to fit your business flow.
- Faster time to market
- Market-tested technics
- Saturated market of CRMs to choose from
- Balanced pricing models
Excellence in Customer Relationship Management
Velvetech provides CRM software development and customization services since 2009 to help businesses streamline their workflows with custom CRM solutions and their integrations with other entreprise tools.
We work with tried-and-tested CRM solutions like Salesforce, Microsoft Dynamics, SugarCRM, Creatio, Zoho, HubSpot, Vtiger, and many others to take your customer communications to the next level.
10+ years in CRM implementation
24/7 support for uninterrupted service
3-Day Proof of Concept
Security and Compliance
Alignment with your long-term strategy
Who Makes Us Stronger
Microsoft Gold Partner
With proven competency in over 80 areas, Velvetech maintains its Golden status in partnership with Microsoft in Application Development and as a Cloud Services Partner.
Certified Creatio Partner
Velvetech collaborates with Creatio in the provision of sophisticated CRM solutions for clients. Together we enable businesses to take complete advantage of the low-code process-driven CRM.
Velvetech supports organizations with top-notch CRM software and services tailored to accelerate growth, streamline business processes, drive sales, and reduce operational costs.
Velvetech helps a healthcare consulting company optimize their sales, marketing, and service processes. We’ve replaced several solutions with a low-code CRM platform Creatio to reduce the company’s operational costs by 30% and increase the contract renewal rate by 17%.Read Now
Velvetech has implemented CRM Creatio and AI-Powered Call Analytics with Transcription Service for the inbound call center. These solutions have helped DataGuard USA increase conversion rates, enhance customer experience, and improve call center performance.Read Now
Velvetech implements a feature-rich CRM platform Creatio and integrates it with QuickBooks and Mail Server. We help an IT consulting company automate their sales and customer service processes, which leads to the success of their internal operations.Read Now
Velvetech assists a leading business communication provider with the integration of their VoIP system and Salesforce CRM. We’ve delivered voice calling, call logging, and recording capabilities inside CRM. The solution has become a competitive advantage and helped a company win new partners.Read Now
With the use of AI and ML technologies, Velvetech has helped an insurance agency reduce average call handle time by 45% and lift customer conversion rates by 52%. We’ve implemented Call Analytics and Speech-to-Text Transcription to unlock the company’s full salesforce potential.Read Now
We’ve assisted a large financial company with the implementation of CRM Creatio and its integration with their in-house system, a call center, a help desk, and an email marketing platform. The solution enabled the company to improve customer experience and enhance engagement with prospects.Read Now
What Our Clients Say
Utah Senior Planning
Utah Senior Planning
Runners High Studio
Runners High Studio
Director of IT,
Harbour Capital Corporation
Harbour Capital Corporation